How to Play the Lottery (FAQ)
Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us via email, live chat, or telephone, and our Customer Service team will be happy to assist you further!
Annual Spanish Raffles: Loteria de Navidad and Loteria del Nino
LottoSmile iPad, iPhone and Android Apps
The See Your Ticket Service
Promotions
How can I earn discounts on participation in my favourite lotteries?
LottoSmile offers a variety of ways for you to save on your purchases of official lottery tickets online. To read more about how to enjoy incredible lottery savings, please click here.
How do I receive promotional offers from LottoSmile?
To receive special promotional offers and discounts on online lottery tickets, make sure that your email preference is set to receive promotional emails with exclusive deals and discounts in the Notifications section of your account.
You can also choose to receive personalized promotional offers sent directly to you by SMS or alternatively get personalized promotional offers by phone from time to time.